Auto-renewal

What is auto-renewal?

To save users from tedious operational approach on making purchase, app store provides the auto-renewal feature. Therefore, you won’t need to subscribe to the package every month. As you purchase with credit cards, the subscription is auto-renewable. If you would like to unsubscribe the package next month, please make sure you turn off the auto-renew feature before the monthly debit date. (For the packages selling in 7-11, there will be no auto-renewal feature.)

How to turn it off?

Please contact Customer Service at cs-hk@snapask.com