Tutor Application

How long does it take for me to receive application result?

In general, our Tutor Managers onboard new tutors twice in a month. (It may vary depending on the country's situation that you belong). To make the application process more smooth, please ensure that the relevant materials are included in your application.

Can I apply if I am already a teacher at a school or institute?

Anyone who meets our Tutor Standard can be a tutor! It's free to sign up and submit relevant documents.

We look for tutors who demonstrate excellent performance in the subjects that they wish to teach on Snapask.

To apply to be a tutor in Snapask:

1. Register as a tutor on our website

2. Submit the relevant documents required

In general, our Tutor Managers onboard new tutors twice in a month. (It may vary depending on the country's situation that you belong). To make the application process more smooth, please ensure that the relevant materials are included in your application.

Can I apply if I am still a secondary school student?

Snapask wants to make sure our learning environment to be the highest quality where credible and experienced tutors can cover all questions that students may ask.

Because of this, tutoring is only available for university students or tutors with higher qualifications.

What documents are required to submit for applying?

In order for us to properly assess your academic performance and the subjects that you will be best suited to teach, please provide us with the following documentation:

1. University entrance or graduation proof (student ID, acceptance letter, or graduation certificate)

2. If you are currently a teacher, your teaching certificate or employment contract

3. High school and public examination transcript

4. University transcript (if available) I am concerned to share my personal information when submitting documents.

Is it protected?

The ID information you provide to Snapask is governed by our Privacy Policy. Only authorized Snapask teammates are allowed access to your original documentation to conduct the tutor onboarding process.

How can I be approved to teach more subjects?

To tutor more subjects, contact us with relevant materials for each subject you want to tutor. If your application determined to be qualified, you will be able to teach that subject from our next onboarding.

Probation FAQs

Can I pass probation before my 2 weeks are up?

Yes. If you’ve already completed at least 10 valid questions, you can ask us to review you before your probation period is over. Just send us a message at cs-hk@snapask.com or through the Snapask app!

Why doesn’t my question count change?

Questions answered during your probation period aren’t logged in your tutor dashboards yet. Once you’ve passed probation and become a Snapask Certified Tutor, your valid sessions will start being counted in the Snapask app.

Do unrated sessions still count towards the 10 valid sessions that I need to get?

Yes. As long as your unrated sessions are valid, these will count towards the 10 valid sessions you’ll need to pass probation. We encourage you to remind students to rate you once you’ve answered their question. That said, we understand that it’s up to the student to leave a rating or not. Your overall rating will not be affected by unrated sessions.

I can’t see any questions! What do I do?

Please switch on app notifications from Snapask so that you receive alerts for any new questions coming in. Staying active on the app and turning on notifications will help improve your chances of picking up new questions.

When are the best times to pick up questions?

Generally, Snapask’s peak hours are Friday evenings and weekend afternoons. Being active on the app during these periods can make it easier for you to pick up new questions.

One of my sessions has been open for days, but the student hasn’t replied. What do I do?

You may reach out to us via the Snapask app so that we can help you close the session.