Forgot Password

How can I reset my password?

If you forgot your password, please select 1 of the 2 following methods to reset it:

1. Through the App
2. Through the Website

Through the App:

1. Open Snapask App, click "Sign In", then click "Forgot Password". [Image]
2. Enter your registered email address or phone numbers of your Snapask account. [Image]
3. Click "Send reset link". [Image]
4. You will receive an email or a text message with the link to reset your password.
5. Set up your new password and try logging into your account with your new password.

Through the Website:

1. Go to https://snapask.com, click "Sign In", then click "Forgot Password". [Image]
2. Enter your registered email address or phone numbers of your Snapask account. [Image]
3. Click "Send reset link". [Image]
4. You will receive an email or a text message with the link to reset your password.
5. Set up your new password and try logging into your account with your new password.

I did not receive the email or text message. What should I do?

If you still did not receive an email or text message, please reach out to us for further support on your Snapask journey.

Note: Don't forget to check your Spam Folder or choose the right country code before you input your phone number.