Purchasing Subscription

What is Snapask Subscription?

One of Snapask' s missions is to bring a change to our education and create a better future for our next generation. As we aim to provide high quality academic support, Snapask will do its best to provide qualified tutors for every subjects to students. Thus, payment made by students will be used to ensure active participation of tutors as well as helping Snapask in maintaining good quality of services. In return, you are able to ask help from Snapask tutors in no time.

Please check Snapask's various Subscription.

Note: There shall not be any shared account or abuse/fraudulent activities. Snapask has the right to terminate the account if any violations or above-mentioned activities are found.

How do I purchase a subscription?

You can purchase a package both on our website and mobile App.

To purchase on website:
1. Go to https://snapask.com/premium
2. Choose the subscription you want to purchase
3. Complete your payment details

To purchase on mobile App:
1. Go to Shop in the lower right corner on App
2. Choose the subscription you want to purchase
*Your subscription may automatically renew unless canceled at least 24 hours before the end of the current period. To cancel your subscription, you may do so by canceling in iTunes, Google Play Store or your account setting on Snapask website*

I was charged higher than the subscription price? Why?

It is possible that you are charged by your bank for credit card foreign transaction fees. Your card issuers decide whether or not you will be charged with the foreign transaction fee. Please remember to check your credit card's terms and conditions before you make any purchases online.

The Overseas Transaction Fee is not within Snapask's service and will not be refunded by us. Please contact your card issuers for more details.

When will my plan be renewed?

Your plan will be renewed when your current plan expires. Take monthly subscription, for example, you make a purchase on Jan. 1st. Your plan will be renewed on Feb. 1st.