How can I recover or reset my password?

If you forgot your password, you can use one of the following methods to reset it:

1. Through the App
2. Through the Website

Through the App:

1. Open the Snapask App, click "Sign In", then click "Forgot Password".
   
   
   
   
   
2. Enter the registered email address or phone number of your Snapask account.
   
   
   
   
   
3. Click "Send reset link".
   
   
   
   
   
4. You will receive an email or a text message with the link to reset your password.
5. Set up your new password and try logging into your account with your new password.

Through the Website:

1. Go to https://snapask.com, click "Sign In", then click "Forgot Password".
   
   
   
   
   
2. Enter your registered email address or phone numbers of your Snapask account.
   
   
   
   
   
3. Click "Send reset link".
   
   
   
   
   
4. You will receive an email or a text message with the link to reset your password.
5. Set up your new password and try logging into your account with your new password.

I haven't received the email or text message. What should I do?

If you still haven't received an email or text message, please reach out to us for further support on your Snapask journey.

Note: Don't forget to check your Spam Folder. When typing your phone number, remember to choose the right country code.