I have questions about mobile phone verification

How long does it take to receive the mobile phone verification code?

In general, you will receive the phone number verification code within 1 minute. If you still haven't received it, please wait for a couple of minutes before trying to resend the request for the code. Make sure that you have chosen the right country code.

I still haven't received the mobile phone verification code. What should I do?

If you still haven't received the phone number verification code after several attempts, please reach out to us for further support on your Snapask journey.

Note: When reaching out to us, please provide your phone number so we can assist you better.

I'm getting an error saying my mobile number has already been used. What should I do?

If you encounter such notice and you feel that you have never registered your phone number in Snapask before, please immediately reach out to us so that we can help assist you further on your Snapask journey.

Note: When reaching out to us, please provide your phone number so we can assist you better.

For more instructions on reaching out to our Snapask team, click here!