Why can't I redeem my code?

We're sorry to hear that you've been having trouble redeeming your code.

Do contact us:

• Via the contact form on the app or website,
• Via email at cs-sg@snapask.com, or
• Via WhatsApp, SMS, or call at +65 9617 2249

and let us know where and how you received the code.

For example, if it's a referral code, please let us know who gave you the referral. If it's a promotional code, please share the details of the promotion. We will do our best to give you a solution as soon as possible.