SG - Support

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Activity overview

Latest activity by SG - Support
  • SG - Support created an article,

    I have a question about course access

    I've bought a course. How do I start watching the videos? Welcome aboard! Ready to start learning? There are two ways you can access your course: In app: Log into your Snapask account Tap on the W...

  • SG - Support created an article,

    What if I have an unsatisfactory session?

    We're sorry to hear that you've been unhappy with your experience on the Snapask platform. Please raise a report to our team with the details of the issue and we will do our best to help you. Rest...

  • SG - Support created an article,

    Who are our tutors?

    Rest assured that our tutors go through thorough screening to ensure optimal quality of teaching and considerable mastery over the curriculum to support your child in their learning! Find out more ...

  • SG - Support created an article,

    How can I best support my child using Snapask?

    As parents, we want what's best for our children. If you believe that Snapask will positively benefit your child's learning journey, there are many packages you can consider from to best fit your c...

  • SG - Support created an article,

    How can I oversee my child's usage/activity?

    We hear your concerns. You may oversee your child's monthly number of solved questions and time questions were asked from his/her account. Simply follow the steps below:In app:1. Open your profile ...

  • SG - Support created an article,

    What is the proper behaviour I should have?

    Remember to be kind and be patient with the Tutors. Give the Tutor some time to work on your question. No rude or abusive behaviour. Greet and show appreciation to your tutor at the start and the ...

  • SG - Support created an article,

    Are the tutors real?

    Yes, as real as you are! Our tutors have been through the same educational path as you have and are here to provide assistance with their experience and expertise! Please be kind and nice to our tu...

  • SG - Support created an article,

    Are there other things on Snapask other than asking questions?

    Other than asking questions, Snapask also offers Programmes and Practice! Check out our short video courses and array of practice questions for you to hone your understanding, here!Apart from acade...

  • SG - Support created an article,

    Do we offer trial classes?

    Yes! We do offer trial classes! Sign up for your free tokens to have a gist of how Snapask works here! You will receive 1 free token when you verify your profile, and another when you complete your...

  • SG - Support created an article,

    How can I best learn with Snapask?

    How to get the best experience out of a session? Just like learning in a classroom, learning in Snapask also has some tips to follow for the best learning experience: Take a clear picture of the q...