How do I apply for a refund?
Credit card payment:
Please contact us with the reason for refund. We will contact you at our earliest time possible.
Google Play payment:
Please contact Google Play store within 24 hours for payment related issues.
(For further information please refer to here)
iTunes payment:
Please contact iTunes store within 24 hours for payment related issues.
(For further information please refer to here)
Other payment:
We are sorry to inform you that we do not accept refund application from other payment methods.
Snapask reserves the right to make any change.
Comments
2 comments
I need my of total RM 39.80 for buying quota in the app store I have proof of that. I bought 2 sessions and still it says I don't have quota.. I don't care.. I need my money back
Snapask charged me twice for unlimited sessions in the same day, when I only subscribed for one. I made a request for a refund alr and I hope to receive help as soon as possible.
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