Snapask

  • Total activity 68
  • Last activity
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Activity overview

Latest activity by Snapask
  • Snapask created an article,

    Answering Questions

    I am not getting any notifications when questions are asked. Is there an issue from my side? If you didn’t receive a notification from us, first, make sure that the notification function for the ap...

  • Snapask created an article,

    Deleting Account

    I would like to delete my account in Snapask. Is it possible for me to delete my account? Yes. Please go to your profile setting and scroll down to the bottom of the list. You can click 'Delete My ...

  • Snapask created an article,

    Forgot password

    Please follow these instructions to reset your password: Go to app or https://snapask.com Log in  Click on Forgot password Enter the email address/phone numbers you use for Snapask, and you'll be ...

  • Snapask created an article,

    Verification Email

    How long does it take to receive a verification email? In general, you will receive a verification mail within 1 minute. If you don’t see a confirmation message, try refreshing the page. If the ...

  • Snapask created an article,

    Forgot password

    Please follow these instructions to reset your password: Go to app or https://snapask.com Log in  Click on Forgot password Enter the email address/phone numbers you use for Snapask, and you'll be ...

  • Snapask created an article,

    Auto-renewal

    What is auto-renewal? To save users from tedious operational approach on making purchase, app store provides the auto-renewal feature. Therefore, you won’t need to subscribe to the package every mo...

  • Snapask created an article,

    Favorite Tutor

    What is the favorite tutor feature? Favorite tutor feature will allow student to mark specific tutors as their favorite, enabling them to send the questions to favorited tutor directly.   How do...

  • Snapask created an article,

    Tutor Rating

    What is Snapask Rating Standard? Snapask Students give ratings on:1. Response time: Has the tutor responded in a timely manner? 2. Knowledgeable: Was correct answer/direction was provided? 3. Clear...

  • Snapask created an article,

    Issues with Students

    I was matched with Student, but the student is not answering to any of my messages. What should I do? If you do not receive any reply from your student after 15 minutes, we advise you to politely e...

  • Snapask created an article,

    Applying as Tutor

    How long does it take for me to receive application result?  In general, our Tutor Managers onboard new tutors twice in a month. (It may vary depending on the country's situation that you belong). ...